Delivery Policy

You can schedule an eGift Card to be delivered on a specific date and time. We aim to deliver on the date and time you choose, but we cannot guarantee the exact moment of delivery or that it will arrive on the chosen date.

eGift Cards can be sent to a recipient’s mobile number by WhatsApp or SMS. To open the card, the recipient needs an internet-enabled device. Factors such as mobile network traffic, and whether the device is in range and powered on, can affect delivery. As we are not a mobile network operator, we cannot guarantee successful delivery of these messages.

eGift Cards can be sent to a recipient’s email address. Please make sure the address is entered correctly at checkout. We aim to deliver promptly, but email server delays, spam filters, or an incorrect address can affect delivery. We are not responsible for cards that are not received due to an incorrect email address or other email-related issues.

After a successful purchase, you’ll receive a confirmation by email with a unique link to track the card’s delivery status. From that link you can also resend the gift or share the tracking link. You can check any card’s status and balance anytime with its code at handygifts.com/track.

For any questions about delivery, email support@handygifts.com. We may update this policy from time to time; changes take effect when posted here, so please check back periodically.